FAQ (Frequently Asked Questions)

When will my order ship and how will I know that?

We strive to get orders out within 14 BUSINESS days of the time when the order was placed. Once your order is shipped, you will receive an email notification with the tracking number, provided you have given us a valid email address.

We ship from Minnesota, USA and most packages arrive at their continental US destinations within 5 days of shipping. NOTE: If you would like your package insured, please let us know at the time of placing your order. The cost for the insurance for shipments within the US is as follows: 

Insurance Coverage
$0.01 to $50
$50.01 to $100
$100.01 to $200
$200.01 to $300
$300.01 to $400
$400.01 to $500
$500.01 to $600
plus $1.75 per $100 or fraction thereof
over $600 to $5,000.

We are not responsible for packages lost or damaged during shipping once we deliver them to the Post Office.